Patient and Community Support
Empowering Patients and Families

Michigan Medicine seeks to provide a patient-centered, inclusive culture, empowering patients and their families to have a voice in the management and delivery of their care.

Teenage boy wearing mask and pulling up blue t-shirt to show bandage on upper arm
Areas of Support
Diverse group of people taking a knee holding Black Lives Matter signs

Michigan Medicine unequivocally recognizes racism as a public health crisis, and we should be standing out as leaders against inequality. We are committed to creating fundamental change that leads to a culture of anti-racism and a medical school and health system that are leaders in equity, justice, and inclusiveness for people of all colors. As part of this, we are passionate about ensuring that Michigan Medicine is a leader in health equity.

Female doctor with stethoscope and young Black male
Community Investment

Community Health Services’ goal is to improve the health of our communities by: caring for the health of our children, promoting the health of our families, protecting health and quality of life for older adults, improving mental health support and reducing substance abuse, and developing future health leaders.

Community Health Services
Nurse with dark hair and wearing dark blue scrubswith hand on shoulder of Asian main in wheelchair
Disability Health & Wellness

As one of the country’s leading healthcare providers, Michigan Medicine wants patients and their families to have an excellent and satisfying experience. We are committed to providing patients with easy access to all of our clinical facilities, especially for those who live with a disability. If you, as a patient or caregiver, face barriers to accessing our clinical services, we want to know about it.

U-M Center for Disability Health and Wellness
Seated group of gender fluid people wearing masks, one wearing a white medical coat
LGBTQ+ Health

Michigan Medicine focuses on creating an environment of belonging and inclusion, and providing patient and family-centered care, for our Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) patients and guests, as well as for those who work and learn at our organization. Members of the LGBTQ+ community continue to face a variety of health care disparities. Together, we can all make our health system an inclusive space of healing for all patients and families.

LGBTQ+ Health
Health Equity & Civil Rights Resources
Health Equity & Civil Rights Resources

The University of Michigan’s Equity, Civil Rights and Title IX Office provides support, resources and education to promote a safe and non-discriminatory learning, living and working environment for all members of the university community.

Health Equity Consult Service

The Healthcare Equity Consult Service (HECS) will support all patients and families who believe that their care may have been affected by bias, inequities, or perceived discrimination of any kind.

Patient Civil Rights Coordinator

Michigan Medicine complies with applicable federal civil rights laws and does not discriminate, nor do we exclude individuals or treat them differently, on the basis of race, color, national origin, age, disability, or sex. If you believe that Michigan Medicine has failed to act accordingly, you can file a grievance with the Michigan Medicine Patient Civil Rights Coordinator.

To File a Grievance
Patient Civil Rights Coordinator
2901 Hubbard
Ann Arbor, MI 48109-2435
Phone: 734-936-6439
Upcoming DEI Events
Health Professions Education Day 2024
Health Professions Education (HPE) Day is an annual event that brings together faculty, health care professionals, students and staff from the 10 health science schools across the University of Michigan’s three campuses and Michigan Medicine to share best practices for health professions education, interprofessional education and innovation in health professions education.
Moving from Awareness to Action: Creating an Anti-Racist Agenda for Healthcare
This panel and discussion is part of a day-long symposium on equity and healthcare, “We Make the Road By Walking: Advancing a Health Equity Movement.” This session will focus on brainstorming and identifying concrete strategies and action steps to develop an anti-racist agenda for healthcare based on this call to action from Bram Wispelwey and Michelle Morse.
We make the road by walking: Advancing a health equity movement
Two international thought leaders in anti-racism and health--Dr Camara Phyllis Jones and Dr. Chandra Ford--will be in public conversation for the first time here at the University of Michigan. In an historic event, these two luminaries will help us navigate the question of “how is racism operating here?” through a rich discussion about risk, fear, cultivating an ethic, and the insufficiency of naming the problem alone.
Charting a Critical Course for the Study of Racial Health Inequities
This “fireside” discussion will bring together scholars, including Dr. Ryan Petteway and Dr. Monica McLemore, to speak on two major issues in the public health literature on racial health inequities that challenge our ability as a field to maintain an evidence base to support change.
Addressing Food Insecurity through Partnership with the Farm at Trinity
This talk will cover collecting Michigan Medicine data regarding food insecurity and how we partnered with the Farm at Trinity to provide 50 families with fresh vegetables and fruit for 36 weeks.
KEYNOTE: The Mile-High Vantage Point for Healthcare Equity: The Business Case for Equitable Care Delivery
Panel- How do we maintain the bottom line and still hold healthcare equity as a priority?
Economic Inequality: Our Divided Society the Growing Gap and the Social Determinants of Health (SDoH)
Learn the social and cultural costs of our economic inequality, and ways to advocate for a more equal society.
KEYNOTE: Putting Patients at the Center of Healthcare Equity
Panel discussion with leaders in our patient service areas that will address the question "How do we center the patient at the heart of healthcare equity?
Bridging the Gap: Healthcare Equity Consult Service Ambulatory Care Expansion Project
During this session we will provide a brief summary on the work of the Healthcare Equity Consult Service to date and the planned expansion into Ambulatory Care